CRM DATABASES

Do you appreciate how valuable the information about your clients is to their long-term retention and satisfaction? Customer Relationship Management is not just a set of buzz words - it really is important to gather all available information into a single readily accessible source so that accurate and timely client management can be achieved.

Many companies underestimate the power of knowledge. Have you got a robust system that staff can access and share up-to-the-minute data on client issues? A typical installation using ACT! 8 will cover the sales, marketing and finance departments have access to a centralised database running in real-time. In addition to the Customer Record, data can be held on virtually any issue - either as part of the record or attached to it as an email, Word, Excel or PowerPoint document.

View our short presentation (PowerPoint format) on how the database can assist you or CONTACT US now for advice on how we can create and install a tailor-made design for your business.